Let’s set the record straight:
Outbound isn’t dying.
Outdated outbound is.
Yet, in founder forums and GTM meetings, I keep hearing the same thing:
“Cold email doesn’t work.”
“Everyone’s ignoring our outreach.”
“We’ve tried outbound. No results.”
Here’s the hard truth for SaaS and PaaS founders:
You’re not being ignored because outbound is broken.
You’re being ignored because your approach is broken.
And in a market that’s noisier than ever, fixing this is not optional, it’s existential.
Why Outbound Still Matters in a SaaS/PaaS GTM Stack
Inbound brings awareness.
Outbound brings precision.
In B2B SaaS, especially, where sales cycles are longer and product complexity is higher, you can’t afford to wait for leads to stumble across your blog and magically book a demo.
Outbound gives you the power to:
Engage key accounts before they even raise their hand
Re-activate dormant leads sitting in your CRM for 6+ months
Influence deals through targeted video, not just static touch-points
And most importantly, take control of your pipeline velocity
The Biggest Lie in Modern GTM: “Outbound is Dead”
Let’s dissect what people usually mean when they say this.
They’re often still doing:
Cold outreach with zero context
One-size-fits-all messaging
Cringe-worthy “just checking in” follow-ups
Bulk outreach without smart segmentation
Of course it doesn’t work.
Because your buyer has changed.
Today’s buyer doesn’t want to be prospected.
They want to be understood.
What’s Actually Killing Your Outbound?
You’re Ignoring Dormant Accounts
That database of 50,000+ leads?
Most of them are either neglected or burned out with irrelevant messaging.
But what if I told you:
Dormant leads often convert 3x faster if re-engaged with personalised messaging
Most SaaS companies never re-nurture after 90 days of inactivity
These contacts already know your brand, they just need the right reason to return
With the right video-first nurture sequence and behavioral triggers, these dormant contacts can become your warmest leads again.
You’re Still Using Cold Templates in a Warm World
“Hey {{first_name}}, I help B2B companies like yours…”
No one’s falling for this anymore.
You need:
Video-intros referencing their product update or hiring trends
Content tailored to their use case (e.g., “How PaaS companies reduce onboarding churn using automated walkthroughs”)
Smart segmentation by pain point, not just industry or company size
Your outbound should feel like a continuation of a conversation they’ve already been part of.
What the Best SaaS Founders Are Doing Differently
Combining GTM and Product Thinking
They don’t just build — they build for their ICP.
And they bring outbound in early to test messaging before building features.Creating “Video-Centric” Funnels
Outbound emails no longer end with a wall of text.
They embed 45-second personalized Looms:
Walkthroughs of a feature they could benefit from
A breakdown of their current site and how your platform improves it
Or even a “Welcome back!” video for re-engaging old trial users
Video shortens trust cycles and speeds up deals.
3. Activating Dormant Demand
Dormant leads ≠ dead leads.
They use video cadences, retargeting ads, and contextual offers (e.g., “New features you missed since you left”) to win back attention.
Smart SaaS teams treat reactivation like a campaign, not an afterthought.
Outbound Reimagined: A Smarter Funnel
Here’s what I help founders and growth teams deploy for consistent SaaS lead gen:
Step 1: Define Micro-ICPs
Don’t just say “B2B startups.”
Define based on:
Use case maturity
Tool stack
Hiring signals
Budget triggers (like new funding)
Step 2: Launch Personalised Video Outbound
Use tools like Loom, Vidyard, or personalised landing pages.
Each video:
References something real (a tweet, product update, or event)
Gives value (a teardown, improvement idea, or use case)
Ends with a frictionless CTA (like “Want a deeper breakdown?”)
Step 3: Intelligent Follow-Ups
Ditch the “just checking in” tone.
Use follow-ups to:
Add insight (industry trend)
Share social proof (short case study)
Offer micro-content (PDF, cheat sheet, checklist)
Step 4: Reactivate Dormant Leads Quarterly
Set a 90-day cycle to:
Segment cold leads by interaction level
Run reactivation campaigns (email + video + content)
Tag revived interest and route to sales
The Hidden Revenue Inside Your Dormant CRM
Let me give you a number: 60%.
That’s the percentage of your CRM likely going untouched for the last 6 months or more.
And yet, those are people who:
Downloaded your white-paper
Attended a webinar
Started a trial and bounced
They know you.
They’ve almost converted.
They’re the lowest-hanging fruit for any SaaS GTM team.
Instead of burning budget on net-new leads, revive what you already paid for with smarter outbound powered by video, automation, and personalised value.
Leadership: The Missing Lever
If your outbound motion is weak, it’s not a SDR problem.
It’s a leadership problem.
Ask yourself:
Have you given your team a clear Ideal Customer Profile?
Are they trained to create insight, not just noise?
Are you reviewing messaging weekly, not quarterly?
Are you celebrating conversations, not just meetings booked?
Great leaders don’t just sign off on outbound campaigns.
They set the rhythm.
The best outbound engines I’ve helped build had founders and VPs:
Creating weekly video briefs on market shifts
Rewriting subject lines with the team
Role-playing objection handling on async tools
Outbound thrives when leadership leads.
Outbound, Reborn: From Volume to Value
We’ve entered an era where smart outbound is a competitive advantage.
Especially in SaaS/PaaS, where:
Sales cycles are consultative
Trust and clarity win over fancy features
And your pipeline health defines your survival runway
Here’s how to start winning again:
Add a video layer to every outbound motion
Nurture cold leads with contextual content
Reactivate your CRM with quarterly re-engagement
Stop guessing. Start segmenting. Start serving.
Empower your team with real insight and creativity
About Me
I help SaaS/PaaS founders, marketers, and revenue teams unlock video-first outbound systems that re-engage cold leads, convert dormant contacts, and turn GTM chaos into sustainable pipeline performance.
Ready to revive your outbound?
Let’s build demand that converts, not just attention that disappears.
There's a lot, herein, that I'll need to reference again. ...bookmarked.